Terms & Conditions

The fine print

Wallrus Terms and Conditions.

User Agreement.

By using the Wallrus website and our products or services the customer agrees to be bound by the Wallrus terms and conditions and privacy policy. 

We reserve the right to make changes to the Terms and Conditions from time to time, it is the responsibility of the customer to keep up to date on any changes.


Jobs will be sent to the address as supplied, so please check carefully.

Wallrus use outside couriers. Jobs are sent with all care, they are properly packed and suitable courier selection. Once jobs are collected we will forward the tracking number. Wallrus are not liable for any courier non-performance.

Intelectual property

The copyright and all other intellectual property rights in the products and materials used in connection with the services and all text, artwork, graphics or images to be found on our site are owned by or licensed to us.

Any Product or Service purchased by you is for your private and personal enjoyment and you must not give or sell copies to your friends or anyone else. You must not use the Product for any commercial purpose. This means that you are not allowed to sell, broadcast, lend, send or make the Product (or any link to the Product) available to anyone else. To do so will be an infringement of our licensors’ copyright and a material breach of these Terms because the intellectual property rights in the Product may be owned by third parties. Any rights we do not grant are reserved.


Wallrus products supplied.

Wallrus issues no guarantee for the material regarding fading, adhesive, fire resistance etc. These are printed items on commercially available products and should be treated as such.

In case of any legal disputes Wallrus will never be liable for any more than the purchase price of the item from Wallrus. In case of any delivery, installation, cleaning, site suitability etc., or other issues Wallrus, will never be liable for any more than the purchase price of the item from Wallrus. It is the customers responsibility to make sure they have suitable insurance.

Payment and Prices.

All prices are Inc.GST and payable on order. Shipping costs and packing will be included in these costs. If additional shipping or packing information is provided new shipping costs will be quoted.

Wallrus Website Information.

All information on the Wallrus website is as we believe correct, but no responsibility is taken for this material, or information given to us by suppliers. We make no guarantees for this, and advise customers to make their own enquiries.

Installation and Removal.

It is the customers responsibility to make sure the surface for mounting onto is suitable for the product, and if the product will cause any damage to the wall surface. Removal may cause some damage to paint, wall surface, wallpaper or other surfaces. We take no liability for any damage or loss caused.


We do not offer any guarantees whatsoever regarding the website or product suitability. Whilst we have taken all care in our product selections we offer no guarantees for any loss or damage of any kind, that includes our website and products.

We offer no guarantees or warranty for product suitability, installation of products, errors, personal injuries, product failure or anything else.

It is the responsibility of the customer to make sure the product ordered is suitable, the intended site and surface suitable, and will not infringe any laws, structural integrity, fire rating, or any other liability.  By using this site the customer assumes all risk and responsibility for any loss, claims or damages.

Wallrus require email notification within 7 days of delivery for any faults or product issues.

Wallrus is an Australian company, so Australian law applies to all contracts and agreements. The Australian Consumer Law from the Competition and Consumer Act should be referred to.